Refund policy

Return and Refund Policy

We want every order to arrive as expected. Please contact us at ndat40391@gmail.com within 30 days of delivery if your item arrives damaged, defective, incorrect, or materially different from what you ordered.

Eligible issues

We will review requests for damaged items, printing defects, wrong items, missing items, or shipping damage. Please include your order number and clear photos of the issue so we can help quickly.

Made-to-order and personalized items

Many products in our store are made to order. Personalized, customized, final-sale, and made-to-order items are not eligible for return or exchange for buyer's remorse, wrong size selection, color preference, or address mistakes unless the item is defective or incorrect.

Refunds and replacements

If your request is approved, we may offer a replacement, store credit, or refund to the original payment method. Refund timing depends on your payment provider.

Return shipping

Do not send items back without contacting us first. If a return is required, we will provide instructions. Unauthorized returns may not be accepted.